Patient Assistance

Assistance options for eligible patients

Since we first started providing access and reimbursement support over 20 years ago, Genentech has helped more than 1.5 million patients access the Genentech medicines they need. 

If your patients have financial concerns related to their Genentech medicine, we may be able to help.

CellCept® $15 Co-pay Card Program

Commercial patients who are eligible for the CellCept® $15 Co-pay Card Program could:

  • Reduce their out-of-pocket costs to $15 per monthly co-pay, regardless of their annual income level
  • Cover up to $10,000 per year on co-pay obligations

Enroll your patients today or learn more about the CellCept® $15 Co-pay Card Program by calling 1-833-CellCept (1-833-235-5237) from 8:00 AM to 8:00 PM ET (Mon-Fri) .

Genentech Access to Care Foundation (GATCF)

GATCF provides free medicine to eligible patients who are uninsured, rendered uninsured by payer denial, or underinsured. To qualify, patients must meet specific criteria.

For more information on GATCF, please call 1-888-754-7651 9:00 am to 7:00 pm ET (Mon-Fri).

Additional Resources

To enroll in GATCF, please fax the following forms to Genentech® Access Solutions (fax 1-800-305-1830):

  • A Patient Notice of Request for Transmission of Health Information (PAN) form signed by the patient. Download English or Spanish.
  • A completed Statement of Medical Necessity (SMN) with appropriate services indicated. Download English.
*CellCept is used in combination with cyclosporine and corticosteroids.
By using the CellCept® $15 Co-pay Card Program, the patient acknowledges and confirms that, at the time of usage, (s)he is currently eligible and meets the criteria set forth in the terms and conditions described.
This co-pay card is valid only for patients with commercial (private or non-governmental) insurance who are taking the medication for a Food and Drug Administration (FDA)-approved indication. Patients using Medicare, Medicaid, or any other government-funded program to pay for their medications are not eligible. Patients who start utilizing government coverage during their enrollment period will no longer be eligible for the program.
This Co-pay Card Program is not health insurance or a benefit plan. Distribution or use of the co-pay card does not obligate use or continuing use of any specific product or provider. Patient or guardian is responsible for reporting the receipt of all Co-pay Card Program benefits or reimbursement received to any insurer, health plan, or other third party who pays for or reimburses any part of the prescription filled using the Co-pay Card Program, as may be required.
The co-pay card is not valid for medications the patient receives for free or that are eligible to be reimbursed by private insurance plans or other healthcare or pharmaceutical assistance programs (such as Genentech® Access to Care Foundation (GATCF) or any other charitable organization) that reimburse the patient in part or for the entire cost of his/her Genentech medication. Patient, guardian, pharmacist, prescriber, and any other person using the co-pay card agree not to seek reimbursement for all or any part of the benefit received by the recipient through the offer.
The co-pay card will be accepted by participating pharmacies, physician offices, or hospitals. To qualify for the benefits of this Co-pay Card Program, the patient may be required to pay out-of-pocket expenses for each treatment. Once enrolled, this Co-pay Card Program will not honor claims with date of service or medication dispensing that precede program enrollment by more than 120 days. This co-pay card is only available with a valid prescription and cannot be combined with any other rebate/coupon, free trial, or similar offer for the specified prescription. Use of this co-pay card must be consistent with all relevant health insurance requirements and payer agreements. Participating patients, pharmacies, physician offices, and hospitals are obligated to inform third-party payers about the use of the co-pay card as provided for under the applicable insurance or as otherwise required by contract or law. The co-pay card may not be sold, purchased, traded, or offered for sale, purchase, or trade. The co-pay card is limited to 1 per person during this offer period and is not transferable. Program eligibility period is contingent upon patient’s ability to meet and maintain all requirements as set forth by the program. Genentech will periodically verify eligibility and will terminate patients without obligation to pay claims if change to status is detected. This program is not valid where prohibited by law, and shall follow state restrictions in relation to AB-rated generic equivalents where applicable (e.g. MA, CA).
The patient or their guardian must be 18 years or older to receive Co-pay Card Program assistance. This Co-pay Card Program is (1) void if the card is reproduced; (2) void where prohibited by law; (3) only valid in the United States and Puerto Rico; and (4) only valid for Genentech products. Healthcare providers may not advertise or otherwise use the program as a means of promoting their services or Genentech’s products to patients. Genentech reserves the right to rescind, revoke, or amend the program without notice at any time.
Genentech does not influence or control the operations or eligibility criteria of any independent co-pay assistance foundation and cannot guarantee co-pay assistance. The foundations to which we refer patients are not exhaustive or indicative of Genentech's endorsement or financial support. There may be other foundations to support the patient's disease state.

Help your patients access brand-name medicine

Your commercially insured patients can pay $15 per monthly co-pay with the CellCept® $15 Co-pay Card Program.

Order co-pay cards for your practice

You can order printed CellCept® $15 Co-pay Cards to give to your patients.